Quality manager's complete guide to ISO 9000
This clearly written guide strips away the confustion and complexity of ISO 9000, and provides managers step-by-step help at every stage of preparing their company for ISO 9000 certification. It explains what ISO 9000 is and the implications of its requirements; offers advice on how to audit systems...
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Englewood Cliffs, N.J.
Prentice Hall
1993
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