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02012cam a2200265 7i4500 |
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20130422090000.0 |
| 008 |
100517 eng |
| 020 |
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|a 9780470339671
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| 050 |
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|a HD58.7
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| 090 |
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|a HD58.7
|b T836 2009
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| 100 |
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|a Tripp, Thomas M
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| 245 |
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|a Getting even
|b the truth about workplace revenge--and how to stop it
|c Thomas M. Tripp & Robert J. Bies
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| 260 |
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|a San Francisco
|b Jossey-Bass
|c c2009
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| 300 |
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|a vii, 230 p.
|c 24 cm
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| 504 |
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|a Includes bibliographical references (p. 187-219) and index
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| 505 |
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|a An introduction to revenge in the workplace -- Peering into the soul of discontent : the phenomenon of revenge -- Three triggers of revenge : why people try to get even -- You started it! the mind game inside the blame game -- I?m as mad as hell and I?m not going to take it anymore! : understanding the motivating power of righteous anger -- You started it--but I?ll finish it! how people get even -- Preventing revenge before it happens : practical advice for managers--and would-be avengers -- Moving beyond revenge : don?t get mad, don?t get even--get ahead
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| 520 |
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|a Tripp and Bies educate employees and managers about the right and wrong ways to deal with workplace conflict, specifically revenge. The authors have amassed dozens of lively stories, insights and counter-intuitive truths to bring to the book. Not only will managers and employees find this information useful and entertaining, but most readers will find applications in their home lives as well as in their work lives.
The core argument is that revenge is about justice. Avenging employees are not unprofessional, out-of-control employees; rather, they are victims of offenses who feel compelled to seek justice on their own
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| 650 |
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|a Organizational behavior
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| 650 |
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|a Interpersonal confrontation
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| 650 |
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|a Revenge
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| 650 |
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|a Anger in the workplace
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| 700 |
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|a Bies, Robert J.
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| 999 |
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|a 18135
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| 999 |
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|a 18135
|b Book
|c General Collection
|e JKR Library
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