Kotter, J. P. 1., & Cohen, D. S. (2002). The heart of change: Real-life stories of how people change their organizations. Boston, Mass: Harvard Business School Press.
Chicago Style CitationKotter, John P. 1947-, and Dan S. Cohen. The Heart of Change: Real-life Stories of How People Change Their Organizations. Boston, Mass: Harvard Business School Press, 2002.
MLA CitationKotter, John P. 1947-, and Dan S. Cohen. The Heart of Change: Real-life Stories of How People Change Their Organizations. Boston, Mass: Harvard Business School Press, 2002.
Warning: These citations may not always be 100% accurate.