Benchmarking in the public and nonprofit sectors best practices for achieving performance breakthroughs
This edition provides an updated solution-driven methodology for benchmarking in both the public and nonprofit sectors. Unique in its focus solely on benchmarking, it takes a "how-to" step-by-step approach to two benchmarking techniques, provides new tools and details for other entities to...
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| Language: | English |
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San Francisco
Jossey-Bass
c2008
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| Edition: | 2nd ed |
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