Commit to quality

An exhaustive look at the quality team process, this book deals exclusively with implementing a quality program in a service business. Discusses implementation, development, value analysis, and the differences between quality team and quality circle concepts. Examines in detail the successful qualit...

Full description

Main Author: Townsend, Patrick L.
Other Authors: Gebhardt, Joan E.
Published: New York John Wiley 1990
Subjects:

JKR Library

Call Number: HD66.T65 1990
Accession Item Category Format Status Notes
16059 General Collection Book Available