Critical knowledge transfer tools for managing your company's deep smarts

"Addressing the critical issue of knowledge transfer within an organization, this book offers practical advice on how to structure the transition of documented information and the even more valuable non-documented knowledge that outgoing staffers have-before it leaves with them. Whether a resul...

Full description

Main Author: Leonard-Barton, Dorothy
Other Authors: Barton, Gavin, Swap, Walter C
Language:English
Published: Boston, Massachusetts Harvard Business Review Press [2015]
Subjects:
LEADER 01871cam a2200253 7i4500
001 0000034245
005 20150303090000.0
008 150303s2015 eng
020 0 0 |a 9781422168110 
090 0 0 |a HD 30.2 L457 2014 
100 1 |a Leonard-Barton, Dorothy 
245 1 0 |a Critical knowledge transfer  |b tools for managing your company's deep smarts  |c by Dorothy Leonard, Walter Swap, Gavin Barton 
260 |a Boston, Massachusetts  |b Harvard Business Review Press  |c [2015] 
300 |a 219 pages  |c 26 cm 
520 |a "Addressing the critical issue of knowledge transfer within an organization, this book offers practical advice on how to structure the transition of documented information and the even more valuable non-documented knowledge that outgoing staffers have-before it leaves with them. Whether a result of a retirement, an acquisition, promotions, transfers, or layoffs-all organizations have lost what these authors call "deep smarts" when workers leave. Now, Dorothy Leonard and Walter Swap, coauthors of the popular Deep Smarts, and their coauthor Gavin Barton offer a solution. The trio has constructed a new approach that not only helps organizations put in place the structures and practices to pass along knowledge from expert to successor, but also identifies tacit knowledge-knowledge that is largely undocumented and lives inside of people's heads. Based on theory and research, this book offers a variety of examples, tools, and templates to take action before essential knowledge disappears" 
650 0 |a Information resources management 
650 0 |a Technological innovations  |x Management 
650 0 |a Mentoring in business 
650 0 |a Knowledge management 
650 0 |a Information technology  |x Management 
700 1 |a Barton, Gavin 
700 1 |a Swap, Walter C 
999 |a 18902 
999 |a 18902  |b Book  |c General Collection  |e JKR Library