APA Citation

Esah Ali. (2014). Customer expectation management for project delivery: A case study at JKR. Kuala Lumpur: Universiti Teknologi Malaysia.

Chicago Style Citation

Esah Ali. Customer Expectation Management for Project Delivery: A Case Study At JKR. Kuala Lumpur: Universiti Teknologi Malaysia, 2014.

MLA Citation

Esah Ali. Customer Expectation Management for Project Delivery: A Case Study At JKR. Kuala Lumpur: Universiti Teknologi Malaysia, 2014.

Warning: These citations may not always be 100% accurate.