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00927cam a2200253 7i4500 |
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|a JKR 20700-
|b 0382-20
|
110 |
2 |
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|a Malaysia
|b Jabatan Kerja Raya
|b Cawangan Dasar dan Pengurusan Korporat
|e issuingbody
|
245 |
1 |
0 |
|a Pelan Pengurusan Pelanggan 2016-2020
|c 2020
|
264 |
|
1 |
|a Kuala Lumpur
|b Cawangan Dasar dan Pengurusan Korporat
|c 2020
|
300 |
|
|
|a volume
|b color illustration
|c 22 cm
|
336 |
|
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|a text
|2 rdacontent
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|a unmediated
|2 rdamedia
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338 |
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|a volume
|2 rdacarrier
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|a customer service
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|a consumer satisfaction
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650 |
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|a customer relations
|
710 |
2 |
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|a Malaysia
|b Jabatan Kerja Raya
|b Cawangan Dasar dan Pengurusan Korporat
|e issuingbody
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999 |
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|a JKR5599
|
999 |
|
|
|a JKR00860
|
999 |
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|a JKR5599
|b Book
|c JKR Publication
|e JKR Library
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999 |
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|a JKR00860
|b Book
|c JKR Publication
|e JKR CREaTE
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